What is a virtual tour?

A virtual tour is a simulated first-person view of an actual location allowing the viewer to move through the location by viewing a series of 360 degree panoramic images. Each 360 degree panoramic image is a composition of a number of still photographs stitched together to form an uninterrupted view of a given location.

How can a virtual tour benefit my business?

A 360° virtual tour allows you to give your prospective clients a complete picture of your business/property showing them the quality and investment that you have made whilst giving them a real feeling of actually being there. A 360° virtual tour allows anyone with internet access to look around a room or view from anywhere in the world at any time of day. They can look up, down, left and right and even zoom in and out, just like they were standing within the image. It’s the next best thing to actually being there & it’s available 24 hours a day, 7 days a week & 365 days a year. By using virtual tour technology you can effectively communicate to your potential clients the layout, surroundings and high quality of your business in a relaxed no-pressure environment.

For more information, please read our Benefits guide.

I have decided to purchase a virtual tour. Please explain how the process works.

After discussing your needs, you will receive a proposal that includes costs and outlines the project requirements. Once that is agreed upon, we then schedule a date to come out to your location and shoot your virtual tour. After your virtual tour is shot, we start the development and production process. You will receive a link where your virtual tour can be looked over for approval

How do customers view the Virtual Tour?

You’ll be given the complete virtual tour to add to your website and it should take your web designer around 15 minutes to plug it in.

Alternatively, allow us to do the hosting. We can offer you 6 months free hosting with your tour. This is where we host (place the files on our server) and provide you with a link to place on your own website. We can discuss the options with you, so you’re comfortable with how to proceed.

How long will the photoshoot take?

The amount of time varies depending upon the size of your property and the amount of panoramic photography required. In most cases, a photoshoot will take around an hour.

How long does it take to process a tour?

Most virtual tours can be captured & processed within 24hrs.

What do I need to prepare?

We are not responsible for the presentation of the property for photography but will make efforts to improve the presentation of the property from a 360° point of view.

We ask all our customers to prepare the relevant areas that are being captured in 360° to your own exacting standards.  Before a photography session you may wish to consider these hints for presentation: Lobby area de-cluttered, beds made properly, cushions/pillows arranged restaurant tables set.  Fresh flowers and filled fruit bowls can be arranged to add points of interest to pictures.  For external shots be mindful of scaffolding/building work which would detract from the image. Try and ensure all the lights are working.

Imagine the photographer as a potential guest. You would want to show it in the best light to secure their business.  Remember, the images we take are fully immersive 360° pictures.  We are allowing the potential visitor to (virtually) step into the scene and see it as if they were there.

Furthermore, staging people to pose in the photo-shoot is a great way to ensure predictable, good looking “action shots” within your virtual tour.

Do my customers need special software to view the tour?

No. The majority of devices and computers have an HTML5 browser installed on them. For legacy devices that don’t support HTML5, we produce tours that playback in Flash.

I don’t have a website, can I still have a tour?

Yes. We can provide a simple 1-page listing with your tour and business contact details on it. You can also place the virtual tour weblink on other websites where you promote your business

Are there discounts available?

Yes. We are happy to discuss preferential rates with clients and businesses that require frequent use of the tour service. We also offer generous package prices if you are taking 2 or more of our services at the same time. In addition, we offer tour refreshes at preferential rates for existing clients who have remodelled their offering

May I decide what interior and exterior shots I want in my 360 virtual tour?

Yes, you may choose any scenes or rooms to be represented in the virtual tour of each property. Exterior shots are weather permitting.

If I have to cancel my 360 virtual tour shoot, will I still be charged?

There is no charge for cancelling your appointment if you contact MAJR Group at least 24 hours prior to the scheduled appointment at which time we will be able to rearrange a convenient time. If you do not contact us before the appointment, you will be charged a cancellation fee of £50.00 to cover some of our expenses.

Who owns the images?

Copyright: Please note that MAJR Group retains the copyright of all images and final 360° imagery.

License: A single non-transferable license to use the virtual tours for the marketing of the property within its own domain is allocated under the agreement.

Property Release: By arranging access to the property, the owner or agent acting on behalf of the owner of the property accepts that they hereby assign permission to Virtual Visit Tours to use the images depicting the Property in any Media, for any purpose – which may include, among others, advertising, promotion, marketing and packaging.